Position: Technical Support Representative (L1)
Square
Brothers is seeking dedicated and motivated employees looking for a career in
customer service / technical support and are looking to work with one of the
India’s leading web hosts and provide exceptional customer service on a
consistent basis. Square Brothers currently has openings on the day and night
shifts in its Annanagar Office.
Job
Description:
Front
line support via live chat and telephones.
Troubleshooting
a variety of technical and non-issues customers are having with
their
web hosting plans and services.
Provide
technical support for level one escalation issues via helpdesk.
Performs
miscellaneous job-related duties as assigned.
Required
Skills:
Excellent
written and verbal communication skills in the English language.
Ability
to work well with a team in a fast paced, constantly changed environment
and
follow instructions from supervisors and senior colleagues.
Outstanding
customer service skills and a dedication to the customer service experience.
Dependable
to be at work during assigned shifts and to complete work as
expected.
Knowledge
of FTP, DNS, Apache, MySQL, Exim preferred.
Ability
to multitask and meet specific goals set by supervisors and management.
Ability
to document the work procedures.
Ability
to troubleshoot basic web hosting and technical procedures as needed.
This
position offers a stable contract opportunity and the opportunity to work for
an industry leader on online Solutions!
Good salary .urgent opening. Post
your resume at jobs@squarebrothers.com or call us on 9884700400
Address:
Square Brothers Info Tech (P) Ltd.,
# AA 101/2, First Street, Second
Avenue,
Anna Nagar, Chennai, Tamilnadu,
India, Pin: 600 040.
Near Mangali Amman Temple.
Manager
Square Brothers Info Tech Pvt. Ltd
# AA 101/2, First Street, Second
Avenue,Anna Nagar, Chennai, Tam
chennai, US 600040
Phone: 9884700400
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