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Technical Support Representative - Chennai


Position: Technical Support Representative (L1)

Square Brothers is seeking dedicated and motivated employees looking for a career in customer service / technical support and are looking to work with one of the India’s leading web hosts and provide exceptional customer service on a consistent basis. Square Brothers currently has openings on the day and night shifts in its Annanagar Office.

Job Description:
Front line support via live chat and telephones.
Troubleshooting a variety of technical and non-issues customers are having with
their web hosting plans and services.
Provide technical support for level one escalation issues via helpdesk.
Performs miscellaneous job-related duties as assigned.

Required Skills:
Excellent written and verbal communication skills in the English language.
Ability to work well with a team in a fast paced, constantly changed environment
and follow instructions from supervisors and senior colleagues.
Outstanding customer service skills and a dedication to the customer service experience.
Dependable to be at work during assigned shifts and to complete work as
expected.
Knowledge of FTP, DNS, Apache, MySQL, Exim preferred.
Ability to multitask and meet specific goals set by supervisors and management.
Ability to document the work procedures.
Ability to troubleshoot basic web hosting and technical procedures as needed.
This position offers a stable contract opportunity and the opportunity to work for an industry leader on online Solutions!

Good salary .urgent opening. Post your resume at jobs@squarebrothers.com or call us on 9884700400

Address:
Square Brothers Info Tech (P) Ltd.,
# AA 101/2, First Street, Second Avenue,
Anna Nagar, Chennai, Tamilnadu,
India, Pin: 600 040.
Near Mangali Amman Temple.

Manager
Square Brothers Info Tech Pvt. Ltd
# AA 101/2, First Street, Second Avenue,Anna Nagar, Chennai, Tam
chennai, US 600040
Phone: 9884700400

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